Frequently Asked Questions
Selling your house is a big deal and you're bound to have questions. We've listed some of the most common questions but please give us a call if anything's still unclear, we'd love to help. If you prefer email any questions and we'll get back to you. There's no obligation at all.
What are the advantages of a cash sale?
There are a number of advantages but the most obvious are that you can sell your house fast, it's guaranteed and there are no overheads that have to be deducted from the sale price. For example when selling property by auction the fees can run into the £1000's and Estate Agent fees are usually more. You might wait months to sell your house through the usual methods, rather than two weeks if you accept an offer from Stoke Housing.
How soon can you make me an offer?
On the day we view your property. We only buy houses in North Staffordshire and South Cheshire which is where we're based - because of this we can arrange to visit your property usually within 24 hours. Any viewing will be conducted by a trained valuer with the authority to make an offer there and then.
Will you reduce your offer after I accept?
No. Because we've seen your property before any offer is made we guarantee not to reduce that offer if you accept it. We're able to make that promise because we properly assess your house before the offer is made. We don't make offers on the basis of a few details provided over the internet and we won't make unrealistic offers just to get you interested in using us.
When will I receive my money?
We expect to complete the sale - and transfer the proceeds in full - within two weeks of your acceptance of our offer. If your property is in danger of being repossessed we can halt the repossession immediately.
What are the disadvantages of a cash sale?
It may be possible to sell your house at full market value if you're prepared to wait. We will make you a fair offer but it will include some discount to reflect the fact that it's an immediate cash sale. On the other hand it's worth remembering that you will not need to pay legal fees, estate agent fees or auction house commissions which would normally have to be deducted from the sale proceeds.
Will you sort out the tricky stuff?
Yes, Stoke Housing will deal with all the legal issues and other procedures that need to take place. We wouldn't expect this to usually cause any delay. All you'll need to do is choose your own solicitor, although we will pay their reasonable fees. We aim to make the process as hassle free as possible.